Specialist responsible for the health, security and usability of a mission-critical Teamcenter production environment serving engineering and business users.
- Teamcenter user administration and account lifecycle management
- Access management and permissions across the PLM environment
- Production support and day-to-day PLM environment monitoring
- Issue resolution and technical triage for engineering business users
- Incident management and escalation coordination
- Collaboration with technical & business teams on PLM changes
- Process improvement to strengthen support quality and consistency